Privacy Policy

RigSize Live — Privacy Policy

← Back to RigSize Live

🇳🇱 Lees in het Nederlands

At RigSize Live, we greatly value the protection of your personal data. This privacy policy explains what data we collect, why we collect it, and how we protect it.

This policy has been drafted in accordance with the General Data Protection Regulation (GDPR).

Last updated: 9 May 2026

1. Data Controller

FTR Management B.V., trading as RigSize Live
Korte Tolstraat 3 H, 1073 SG Amsterdam, Netherlands
CoC (KvK): 53751671 · VAT: NL851002523B01
Email: info@rigsizelive.com
Website: www.rigsizelive.com

2. What Data We Collect

2.1 Account Data

Upon registration, we collect:

2.2 Profile Data

Optionally, you may provide the following information:

These demographic data points are used exclusively for leaderboard filters (e.g. filtering by age category or gender) and are never shared with third parties without your consent.

2.3 Location Data

During an active session, we collect:

Location data is only collected during an active session and with your explicit consent via the browser permission prompt. You can stop sharing your location at any time by ending your session.

2.4 Chat Data

When using the Spot Chat feature:

Chat messages and photos are automatically deleted after a fixed retention period.

2.5 Session Data

2.6 Garmin Connect™ Integration

You can connect RigSize Live to Garmin Connect™. By authorizing the connection, you explicitly give RigSize Live permission to retrieve activity data from your Garmin Connect™ account. The following data is received with your consent:

We use this data exclusively to automatically import your sessions into RigSize Live, so you don't have to enter your session data manually. We do not sell or share this data with third parties. We do not use data from Garmin Connect™ for automated decision-making, profiling, or artificial intelligence.

Data transfer to Garmin: When connecting your account, your authorization is processed via Garmin's servers. This means that certain technical data (such as your authorization request) is shared with Garmin International, Inc. as part of the OAuth2 connection process.

You can disconnect the integration at any time via Settings → Garmin Connect in the app, or directly through your Garmin Connect™ account. Upon disconnection, the access tokens are immediately deleted. Previously imported session data will remain in your account until you delete it or cancel your account.

The data we retrieve via Garmin Connect™ is subject to Garmin's privacy policy. Please review the Garmin Connect™ privacy policy at: www.garmin.com/privacy/connect

2.7 Push Notifications

When you grant permission for push notifications, we store the following:

Push notifications are used for features you opt into yourself: wind alerts, chat messages, kudos on your sessions, leaderboard notifications and other social features. You can disable push notifications at any time via your device settings or via the notification preferences in the app.

2.8 Camera Usage (native app)

In the iOS and Android app you can take photos or select existing ones for your profile picture and session photos. The following applies:

Uploaded photos go through the same route as photos uploaded via the web version (see section 2.4 for chat photos and section 5.2 for storage location).

2.9 Reports

When you report a chat message, we store: the reported message ID, the reason for the report, and your user ID.

2.10 Marketing emails (optional)

If you opt in to marketing emails in your profile settings (the toggle is off by default), we store the following in a separate table:

We use this data exclusively to send you, at most 1 to 2 times per month, an email with tips for your sport and offers from RigSize Live and carefully selected partners (such as surf shops, gear brands and watersports event organisers). A current list of partners is available on request via the contact details in section 15.

You can withdraw your consent at any time via the toggle in your profile settings or via the unsubscribe link at the bottom of every marketing email. After withdrawal, no further marketing emails will be sent, but the audit trail (opt-in/opt-out timestamps) is retained for a limited period to fulfil our GDPR proof obligation.

3. Legal Basis for Processing

Processing Legal Basis (GDPR)
Account and authentication Performance of the contract (Art. 6.1.b)
Location sharing and session tracking Consent (Art. 6.1.a)
Spot Chat messages Performance of the contract (Art. 6.1.b)
Leaderboards and statistics Performance of the contract (Art. 6.1.b)
External integrations (Garmin) Consent (Art. 6.1.a) — you consciously connect your account
Reports and moderation Legitimate interest (Art. 6.1.f) — user safety
Demographic profile data (gender, date of birth, nationality) Consent (Art. 6.1.a) — optional, used for leaderboard filters
Own communications about features and updates Legitimate interest (Art. 6.1.f) — always opt-out available
Offers from selected partners Consent (Art. 6.1.a) — separate opt-in required, always revocable
Push notifications (wind alerts, chat, social notifications) Consent (Art. 6.1.a) — opt-in via device settings, per type adjustable in the app

4. Purposes of Processing

We use your data exclusively for:

We do not sell your data to third parties.

Own communications: RigSize Live may inform you about new features, updates, and its own offers. We do this on the basis of legitimate interest. You can unsubscribe at any time via your account settings.

Partner offers: In the future, we may collaborate with carefully selected partners to show you relevant offers for surf-related products and services. We will only do this based on your explicit, prior consent (opt-in). You can withdraw this consent at any time via your profile settings in the app, without any consequences for the other services provided.

5. Sharing of Data

5.1 With Other Users

The following data is visible to other users of the app:

5.2 With Service Providers

We use the following external service providers (processors):

Service Provider Purpose Location
Supabase Authentication, database, session storage EU (Frankfurt)
Firebase / Google Cloud Chat, photo storage EU (Belgium)
Garmin Connect Importing session and GPS data (optional) USA (SCC applicable)
Cloudflare R2 Storage of chat photos and profile photos EU
Vercel Application hosting Worldwide (CDN)

We do not share your data with any other parties unless legally required by a court order or competent authority.

Marketing partners: When you have given consent for marketing emails (see section 2.10), your email address and profile data are not shared with our partners. RigSize Live sends the emails on behalf of partners ourselves; partners do not receive access to our contact list or any personal data about you.

Firebase Analytics (native iOS/Android app only): in the native app for iOS and Android (from the App Store / Google Play Store), the Firebase Analytics SDK is active. It collects anonymized usage statistics such as which screens are opened, app version, OS version, device type (e.g. "iPhone 17"), and geo-location at city level (derived from IP address). We use this data exclusively to improve the app -- for example to see which features are used and where bugs occur. No advertising ID (IDFA on iOS, AAID on Android) is collected and no cross-app tracking takes place. Processor is Google Ireland Ltd. (Firebase EU contracting party) under Standard Contractual Clauses; retention period 14 months as per Google's privacy policy. In the web version (PWA via app.rigsizelive.com), Firebase Analytics is not present.

6. Data Retention Periods

Data Retention Period
Account data As long as your account is active
Demographic profile data (gender, date of birth, nationality) As long as your account is active, or until you delete it yourself
Location data (real-time) Only during an active session; removed from the map immediately after
Session history As long as your account is active. After account deletion: anonymised (without name, photo, or identification) and retained indefinitely for app statistics
Chat messages and photos Automatically deleted after a fixed retention period
Externally imported session data As long as your account is active, or until you manually delete it
External access tokens (Garmin) Until you disconnect the integration, then immediately deleted
Reports Maximum 90 days
Blocked users Stored locally on your device
Marketing opt-in and associated profile data As long as your opt-in is active. After opt-out: contact details are removed from the mailing list; opt-in/opt-out timestamps are kept for up to 3 years as GDPR evidence

7. Your Rights (GDPR)

7.1 Account Deletion and Session Anonymisation

You have two ways to have your RigSize Live account and associated data deleted:

Option 1 — Via the app (recommended, immediate):

  1. Open RigSize Live
  2. Go to Profile
  3. Scroll down and tap “Delete my account”
  4. Confirm the double-confirmation prompt

Your account is deleted immediately. You will receive a confirmation email.

Option 2 — Via email (if you no longer have the app installed):

Send an email to info@rigsizelive.com with:

We will delete your account within 30 days of receiving the request and send you a confirmation.

What happens on deletion:

Legal basis for anonymous retention: legitimate interest (Art. 6.1.f GDPR). Anonymous aggregates are essential for the operation of RigSize Live as a community app for other users, and no longer contain personal data.

Under the GDPR, you have the following rights:

To exercise any of these rights, please contact us at info@rigsizelive.com. We will respond to your request within 30 days.

You also have the right to file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

8. Security

We take appropriate technical and organisational measures to protect your data:

9. Cookies and Local Storage

RigSize Live uses:

We do not use tracking cookies or advertising cookies. For analytics: see section 5 (Firebase Analytics is only active in the native app, not in the web version).

10. Children

RigSize Live is not intended for children under the age of 16. We do not knowingly collect data from children under 16. If we discover that we have collected data from a user under 16, we will delete this data and the associated account as soon as possible.

11. International Data Transfers

We strive to keep your data within the European Economic Area (EEA). Where service providers process data outside the EEA (such as Vercel's CDN or Garmin's servers), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCC) or an adequacy decision.

12. App Store Distribution

RigSize Live is available as a Progressive Web App (PWA) at www.rigsizelive.com and as a native app via the Apple App Store and Google Play Store. When you download the app via an app store:

This privacy policy applies to the use of the app itself, regardless of the platform through which you downloaded it.

13. Device Permissions (native app)

The iOS and Android app requests the following permissions. None of them are required for the basic functionality of the app — you can decline them individually or revoke them later via your device settings.

Permission Used for
Location Only during an active session, to display your position on the spot map and store session tracks
Camera Take photos for profile picture or session photo, only at the moment you actively initiate this
Photo library Pick a photo from your existing library for profile or session photo, only when you actively initiate this
Push notifications Wind alerts, chat messages, social notifications — only for the types you activate yourself in the notification settings
Vibrate (Android) Tactile feedback when starting and stopping a session

14. Changes to This Privacy Policy

We reserve the right to modify this privacy policy. In the event of significant changes, we will notify you via the app. The most recent version is always available on this page.

15. Contact

For questions about this privacy policy or to exercise your rights:

FTR Management B.V. (trading as RigSize Live)
Korte Tolstraat 3 H, 1073 SG Amsterdam, Netherlands
CoC (KvK): 53751671 · VAT: NL851002523B01
Email: info@rigsizelive.com
Website: www.rigsizelive.com